The second-hand marketplace Users Express Anger About Sizing Updates
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The popular resale platform has altered its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors are posting online claiming that product pages now present a modified sizing category versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with similar services.
The platform has recommended to review their products and manually change the size if necessary, which has left users frustrated.
Measurement Approach Updates
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
With some products, the sizing has been recategorised - such as a large size was formerly size 12 but now shows as UK 16-18.
Shopper Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, based in Glasgow, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
A different user, located in England, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The platform boasts over 100 million users, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, the service retracted a modification regarding delivery choices after backlash from users.
